Waterstone's Bookshop mission is to be the leading bookseller on the UK high-street and online providing customers the widest choice of books, great value and expert advice from a team passionate about bookselling. Waterstone's aims to interest and excite its customers and continually inspire people to read and engage in books.

Now part of HMV Group, Waterstone's Bookshop first opened in Old Brompton Road, London, in 1982 and currently trades from more than 300 stores, on high-streets and in shopping centres, and through numerous university campuses in the UK, Republic of Ireland and continental Europe, as well as on the Isle of Man, Jersey and the Isle of Wight.

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Features and functions of Waterstones.com include:

* Bookseller Reviews: thousands of reviews and recommedations from real booksellers in Waterstone's Bookshop branches.
* Ask a Bookseller: email contact with real booksellers on hand to offer advice, personal recommendations and help finding a particular book. Waterstone's Bookshop endeavour to respond to each request within 48 hours.
* Integration of bricks and clicks: Waterstones.com has put the high street stores at its heart - customers are able to check stock levels of their favourite book in their nearest store and then call the store to put books aside.
* Delivery options: free delivery over £15 to the address of your choice, or totally free delivery and free returns to your local Waterstone's Bookshop branch - never spend your Saturday queuing at the post office again.
* Events in stores: Signed books make extra special gifts. Keep ahead of Waterstone's popular events programme with a fully searchable function to find the latest book signings in-store - listed by author, by month or by location.
* Online book clubs: linking booklovers across the UK who have a passion for reading - current topics include The Booker Shortlist 2021, West End Girls by Jenny Colgan, Everyman, by Philip Roth, The Colour of a Dog Running Away by Richard Gwyn and The Day of the Triffids, by John Wyndham.
* Meet the Author online videos so you can listen to what your favourite authors have to say about their latest release, their writing life, or their own favourite books. Authors include: Jacqueline Wilson, Ian Rankin and Victoria Hislop.
* Exclusive author interviews and competitions, current competitions include a trip to see Mamma Mia! in New York, lunch with author Jenny Colgan, a £2000 shopping trip with Trinny and Susannah and a trip to London's west end to see the hit musical ‘Wicked'.